Akèy / Sèvis / Sipò nan biwo akèy la
Sipò nan biwo resepsyon anYo reponn chak apèl. Yo pran swen chak pasyan.
Yon ekip ki resevwa fòmasyon reponn apèl ou yo, pran epi konfime randevou yo, epi pran swen mesaj yo, renouvèlman yo ak sèvis apre lè travay yo, andedan sistèm ou deja itilize yo.
Tout sa ou bezwen, jere.
Apèl k ap antre yo
Reponn an dirèk avèk salitasyon ak script ou yo. Kesyon, direksyon, enfòmasyon debaz sou asirans ak mesaj pou ekip ou a.
Planifikasyon
Pasyan nouvo ak pasyan ki retounen yo te pran randevou, yo te deplase epi yo te konfime yo nan sistèm randevou w la, dapre règleman founisè w la.
Rapèl ak konfimasyon
Apèl ak mesaj tèks anvan chak vizit pou mwens pasyan bliye, epi pou yo ranpli plas ki disponib yo sou lis datant ou a.
Ranpli ak mesaj
Demann renouvèlman ak mesaj klinik yo pran avèk presizyon epi dirije bay bon moun nan, epi yo make sa ki ijan yo.
Apre lè travay ak debòdman
Aswè, wikenn, poz midi ak maten ki chaje. Apèl ijan yo rive jwenn founisè sèvis ou a.
Admisyon ak verifikasyon
Yo kolekte detay sou nouvo pasyan an epi yo verifye kalifikasyon pou asirans lan anvan vizit la, kidonk anrejistreman an rapid.
$8 pa èdtan. 80 èdtan apati de $640 pa mwa.
Chwazi lè ou bezwen yo epi chanje yo nenpòt mwa. Pa gen frè enstalasyon, pa gen kontra long. Suivi apèl Pulseline ak asistan IA li a vini gratis.
How $8 an hour works, without cutting corners.
The price is low because of how we are organized, not because of who we hire. Here's what stands behind every call.
A global team, run from the US
Our team works across 8 countries and is managed from our US headquarters, with an operations office in Australia. Spanning time zones lets us cover days, evenings and weekends at one simple hourly rate.
Trained before your first call
Every team member completes the InCareMD training academy before joining a client account: HIPAA and SOC 2 training, our service standards course, and your practice's own greeting, scripts and schedule rules.
HIPAA from day one
We sign a business associate agreement before any patient information is shared. Access is limited to what each person needs, inside your own systems, and every call is visible to you in Pulseline.
Want to meet the people who would cover your practice? Ask in your free review.
Every patient call answered, including in Spanish.
A single-location community clinic in Maryland needed every call answered without adding front desk staff. Our team picks up in the clinic's name, books and confirms visits, and handles the requests that used to pile up.
Calls answered each day
Last 30 days, weekdays. No caller details shown.
- Answered in the clinic's name with its own greeting and scripts
- About 1 in 9 calls handled in Spanish, so Spanish-speaking patients get help right away
- Appointments booked, confirmed, rescheduled and cancelled the same day
- All 20 prescription refill requests and all 10 lab result calls completed, in under 4 minutes on average
- Every call logged and visible to the clinic in Pulseline
What patients called about
Source: the clinic's Pulseline call report for 30 days in October 2026. Shown without names, phone numbers or call notes.
Kesyon sou sipò nan biwo akèy la
Èske pasyan yo ap konnen y ap pale ak yon ekip ekstèn?
Èske ou travay nan sistèm EHR ak telefòn nou an?
E si yon apèl ijan?
Èske nou ka chanje orè chak mwa?
Gade ki kote pratik ou a ap pèdi tan ak revni.
Pran yon randevou pou yon revizyon pratik gratis pou 15 minit. Ou jwenn apèl rate ou yo, reklamasyon bloke yo epi yon pri mansyèl klè.
(833) 4-SWEN-98