您需要的一切，都已办妥。
来电接听
使用您的问候语和话术脚本进行真人接听。解答问题、指引路线、介绍基本保险信息，并为您的团队记录留言。
预约安排
按照您的医生规则，在您的排班系统中为新患者和复诊患者安排、调整和确认预约。
提醒与确认
在每次就诊前致电和发送短信，减少患者忘记预约的情况，并从候补名单中填补空档。
续药与留言
准确记录续药请求和临床留言，并转给合适的人员，紧急事项会被特别标注。
非工作时间与溢出来电
晚上、周末、午休时间和繁忙的早晨。紧急来电会转给您的值班医生。
登记与核实
在就诊前收集新患者信息并核查保险资格，让登记手续更快捷。
每小时 $8。80 小时每月 $640 起。
选择您需要的时数，并可在任何月份调整。无设置费，无长期合同。Pulseline 来电追踪及其 AI 助手免费提供。
How $8 an hour works, without cutting corners.
The price is low because of how we are organized, not because of who we hire. Here's what stands behind every call.
A global team, run from the US
Our team works across 8 countries and is managed from our US headquarters, with an operations office in Australia. Spanning time zones lets us cover days, evenings and weekends at one simple hourly rate.
Trained before your first call
Every team member completes the InCareMD training academy before joining a client account: HIPAA and SOC 2 training, our service standards course, and your practice's own greeting, scripts and schedule rules.
HIPAA from day one
We sign a business associate agreement before any patient information is shared. Access is limited to what each person needs, inside your own systems, and every call is visible to you in Pulseline.
Want to meet the people who would cover your practice? Ask in your free review.
Every patient call answered, including in Spanish.
A single-location community clinic in Maryland needed every call answered without adding front desk staff. Our team picks up in the clinic's name, books and confirms visits, and handles the requests that used to pile up.
Calls answered each day
Last 30 days, weekdays. No caller details shown.
- Answered in the clinic's name with its own greeting and scripts
- About 1 in 9 calls handled in Spanish, so Spanish-speaking patients get help right away
- Appointments booked, confirmed, rescheduled and cancelled the same day
- All 20 prescription refill requests and all 10 lab result calls completed, in under 4 minutes on average
- Every call logged and visible to the clinic in Pulseline
What patients called about
Source: the clinic's Pulseline call report for 30 days in October 2026. Shown without names, phone numbers or call notes.