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Suporta sa front deskBawat tawag, nasasagot. Bawat pasyente, naaasikaso.
Isang sinanay na team ang sumasagot sa inyong mga tawag, nagbu-book at kumukumpirma ng appointment, at umaasikaso sa mga mensahe, refill at after-hours, sa loob ng mga system na ginagamit na ninyo.
Lahat ng kailangan ninyo, naaasikaso.
Mga papasok na tawag
Live na pagsagot gamit ang inyong pagbati at mga script. Mga tanong, direksyon, batayang impormasyon sa insurance at mga mensahe para sa inyong team.
Pag-iiskedyul
Bagong pasyente at bumabalik na pasyente na bina-book, inililipat at kinukumpirma sa inyong scheduling system, ayon sa mga patakaran ng inyong provider.
Mga paalala at kumpirmasyon
Mga tawag at text bago ang bawat pagbisita para mas kaunting pasyente ang makalimot, at napupunan ang mga bakanteng slot mula sa inyong waitlist.
Mga refill at mensahe
Mga kahilingan para sa refill at clinical na mensahe na tumpak na tinatanggap at ipinapasa sa tamang tao, at minamarkahan ang mga urgent.
After-hours at overflow
Gabi, weekend, tanghalian at abalang umaga. Umaabot sa inyong on-call provider ang mga urgent na tawag.
Intake at verification
Kinokolekta ang detalye ng bagong pasyente at sinusuri ang insurance eligibility bago ang pagbisita, kaya mabilis ang check-in.
$8 kada oras. 80 oras mula $640 kada buwan.
Piliin ang mga oras na kailangan ninyo at baguhin ang mga ito anumang buwan. Walang setup fee, walang mahabang kontrata. Libre ang Pulseline call tracking at ang AI assistant nito.
How $8 an hour works, without cutting corners.
The price is low because of how we are organized, not because of who we hire. Here's what stands behind every call.
A global team, run from the US
Our team works across 8 countries and is managed from our US headquarters, with an operations office in Australia. Spanning time zones lets us cover days, evenings and weekends at one simple hourly rate.
Trained before your first call
Every team member completes the InCareMD training academy before joining a client account: HIPAA and SOC 2 training, our service standards course, and your practice's own greeting, scripts and schedule rules.
HIPAA from day one
We sign a business associate agreement before any patient information is shared. Access is limited to what each person needs, inside your own systems, and every call is visible to you in Pulseline.
Want to meet the people who would cover your practice? Ask in your free review.
Every patient call answered, including in Spanish.
A single-location community clinic in Maryland needed every call answered without adding front desk staff. Our team picks up in the clinic's name, books and confirms visits, and handles the requests that used to pile up.
Calls answered each day
Last 30 days, weekdays. No caller details shown.
- Answered in the clinic's name with its own greeting and scripts
- About 1 in 9 calls handled in Spanish, so Spanish-speaking patients get help right away
- Appointments booked, confirmed, rescheduled and cancelled the same day
- All 20 prescription refill requests and all 10 lab result calls completed, in under 4 minutes on average
- Every call logged and visible to the clinic in Pulseline
What patients called about
Source: the clinic's Pulseline call report for 30 days in October 2026. Shown without names, phone numbers or call notes.
Mga tanong tungkol sa suporta sa front desk
Malalaman ba ng mga pasyente na panlabas na team ang kausap nila?
Gumagamit ba kayo ng aming EHR at phone system?
Paano kung urgent ang tawag?
Puwede ba naming baguhin ang oras buwan-buwan?
Tingnan kung saan nawawalan ng oras at kita ang inyong klinika.
Mag-book ng libreng 15-minutong review ng inyong klinika. Makukuha ninyo ang inyong mga hindi nasagot na tawag, mga naantalang claim at malinaw na buwanang presyo.
(833) 4-CARE-98