您需要的一切，都為您處理好。
來電接聽
以您的問候語和應答腳本由真人接聽。回答問題、指引路線、說明基本保險資訊，並為您的團隊記錄留言。
預約安排
依照您的醫療人員規則，在您的預約系統中為新病患和回診病患預約、改期及確認看診。
提醒與確認
在每次看診前打電話和傳送簡訊，減少病患忘記看診的情況，並從候補名單中填補空檔。
續藥與留言
準確記錄續藥請求和臨床留言，轉給適當的人員，並標示緊急事項。
非辦公時間與溢出來電
晚上、週末、午休時間和忙碌的早上。緊急來電會轉給您的值班醫療人員。
初診資料與保險核實
在看診前收集新病患資料並核實保險資格，讓報到流程更快速。
每小時 $8。80 小時每月 $640 起。
選擇您需要的時數，任何月份都可以調整。無設定費，無長期合約。Pulseline 來電追蹤及其 AI 助理免費提供。
How $8 an hour works, without cutting corners.
The price is low because of how we are organized, not because of who we hire. Here's what stands behind every call.
A global team, run from the US
Our team works across 8 countries and is managed from our US headquarters, with an operations office in Australia. Spanning time zones lets us cover days, evenings and weekends at one simple hourly rate.
Trained before your first call
Every team member completes the InCareMD training academy before joining a client account: HIPAA and SOC 2 training, our service standards course, and your practice's own greeting, scripts and schedule rules.
HIPAA from day one
We sign a business associate agreement before any patient information is shared. Access is limited to what each person needs, inside your own systems, and every call is visible to you in Pulseline.
Want to meet the people who would cover your practice? Ask in your free review.
Every patient call answered, including in Spanish.
A single-location community clinic in Maryland needed every call answered without adding front desk staff. Our team picks up in the clinic's name, books and confirms visits, and handles the requests that used to pile up.
Calls answered each day
Last 30 days, weekdays. No caller details shown.
- Answered in the clinic's name with its own greeting and scripts
- About 1 in 9 calls handled in Spanish, so Spanish-speaking patients get help right away
- Appointments booked, confirmed, rescheduled and cancelled the same day
- All 20 prescription refill requests and all 10 lab result calls completed, in under 4 minutes on average
- Every call logged and visible to the clinic in Pulseline
What patients called about
Source: the clinic's Pulseline call report for 30 days in October 2026. Shown without names, phone numbers or call notes.